Meet our team of specialist advisors

Amy Sykes
Amy is our Business Development Executive who has been with the company since 2018. She's likely to be your first port of call at The Channel Partnership when it comes to new policies and discussing your needs, working alongside Tom and Richard in our sales team. She uses her expert organisation skills - developed looking after two children under five - to keep Tom and Richard organised and out meeting clients, and is never short of a positive answer or cheery smile. She joined the company with more than 20 years corporate experience and outside of work makes the most of the countryside nearby with plenty of walking. 
Emma Goodfield

Emma G works on the service and renewals team and enjoys building relationships with clients. She is an Assistant Director with exceptional attention to detail, who enjoys being part of the team. In her spare time, Emma is an avid cook, much to the delight of her husband and two sons, and she can also be spotted on the wet and windy sidelines of her sons football matches, or swimming lessons. Her previous experience in the industry includes time with Euler Hermes.

Tel: 01275 817320

Mobile: 07506 022 327

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Emma Vokins

Emma V joined us as an Account Executive in 2015, after more than 20 years working with finance businesses, including more than 13 years with Lloyds Banking Group. She prides herself on always meeting or exceeding client expectations. She is also the office comedian and is very bubbly and outgoing. At home, she is often described as the mad cat lady (she only has three) and will often be found at the Donkey Sanctuary with her daughter.

Tel; 01275 817320

Mobile: 07917 686 282

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Hilda Male

Hilda is our Office Manager and organiser extraordinaire. She started with the company in 2006, but has been in the industry since 1997 working with other brokers. She helps to keep the New Business Team in order and is a lady of many talents. She is now hoping to stay settled in the West Country, having spent the last 20 years moving around the UK and Europe with her RAF husband. Her time out of work is spent with family and the dog, and she can often be found in the garden or out walking, if she hasn’t taken the caravan out for a spin.

Tel: 01275 817320

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Rob Newsham

Rob works in the servicing and renewals team and has been with the company since 2012. He is responsible for supporting our clients and exceeding their expectations wherever possible. His previous roles were in office administration, so attention to detail and customer service are two key skills he uses to benefit The Channel Partnership clients. Away from the world of Credit Insurance, Rob enjoys being with his wife and two children, is a coach for his son’s football team and can often be spotted at one of his daughter’s dance classes too.

Tel: 01275 817320

Mobile: 07917 686 283

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Richard Welbourne

Richard actually started with the business on April Fool’s day 2014, but his approach to customers is no joke. He works in the new business team, and spends a lot of time understanding client businesses to see whether credit insurance is an appropriate option. Aside from working with clients, he is the in-house WOW Factor Champion and when not in work, he will either be in the gym, or spending time with his son and girlfriend.

Tel: 01275 817320

Mobile: 07584 102 166

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Steve Watson

Steve started with the company as an Account Executive in 2003, working his way up to Director in 2013. He has overall responsibility for the service team and also spends time understanding client needs and gaining a sound understanding of businesses. Away from work, Steve enjoys time spent with his wife and children and hobbies include cycling and running.  Steve is hoping to run another half marathon soon, to see if he can beat his personal best from 2013. He is also a regular taxi for his two children, switching between the football pitch and gymnastics events. 

Tel: 01275 817320

Mobile: 07725 260 714

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Tom Rolfe

Tom is Co-Owner of The Channel Partnership and has been with the business more than 20 years. He oversees the sales and marketing strategy, and takes an active role in working with clients at all stages of the relationship. He believes the cornerstone of what we do is to understand our clients’ businesses, and to ensure we can support their long-term success, advocating a solution-led approach rather than just selling Credit Insurance. Away from work Tom and his wife have a menagerie - it’s horses, dogs, cats hens, bees and gardening!

Tel: 01275 817320

Mobile: 07889 659 339

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